Accounting Systems Manager

Title: Accounting Systems Manager (WORD version )

Industry: Petroleum

Function: Accounting & Finance

Value-Added Results/Weights Performance Standards How to Track

Timely and accurate information (30%) • Controllers agree that:
• Data is accurate.

• No lost time due to inaccurate information.

• Problems resolved in a timely manner.

• Requests are satisfied in a timely manner.
• Survey.

• Books closed by specified date. • Tracking log.

Motivated and productive employees (20%) • Controller is satisfied that:
• All employees have written performance standards.

• All employees know how they are doing.

• All employees receive written documentation on their performance.

• Employees offer alternate plans on negative results.

• There is evidence of celebrating successes.

• Merit increases are based on performance.
• Survey of direct reports.

Effective computing resources (20%) • No more than one hour down-time/month. • Tracking report.

• 70%—80% customers express satisfaction with:
• Support.

• Accuracy of solutions.

• Timeliness of response.
• Survey.

Available systems (30%) • No system downtime during closing.
• Product 16.1 implemented by end of MM/YY.
• Tracking report.

Value-Added Results/Weights	Performance Standards	How to Track
Timely and accurate information (30%)	• Controllers agree that: • Data is accurate. • No lost time due to inaccurate information. • Problems resolved in a timely manner. • Requests are satisfied in a timely manner.	• Survey.
	• Books closed by specified date.	• Tracking log.
Motivated and productive employees (20%)	• Controller is satisfied that: • All employees have written performance standards. • All employees know how they are doing. • All employees receive written documentation on their performance. • Employees offer alternate plans on negative results. • There is evidence of celebrating successes. • Merit increases are based on performance.	• Survey of direct reports.
Effective computing resources (20%)	• No more than one hour down-time/month.	• Tracking report.
	• 70%—80% customers express satisfaction with: • Support. • Accuracy of solutions. • Timeliness of response.	• Survey.
Available systems (30%)	• No system downtime during closing. • Product 16.1 implemented by end of MM/YY.	• Tracking report.