Title: Corporate Tax Director (WORD version ) (Customer Diagram)

Industry: Insurance

Function: Accounting & Finance

Value-Added Results/Weights
Performance Standards
Corporate tax strategies (30%)

• Opportunities for tax savings

• Tax savings ideas worth $500K—$2 million in annual cost savings are suggested and the Controller and top management say that:

• The cost of the strategies is worth the potential savings.

• The strategies have at least a 50-50 chance of succeeding.

• The disruption to the organization is worth the cost savings.

• Company is taking advantage of the tax savings opportunities that other companies are using, and the company is on the "cutting edge" of tax planning.

Tax implications of management decisions (25%)

• Tax implications of investment decisions

• Tax implications of legal recommendations

• Tax implications of payroll decisions

• Solutions to tax problems

• Life product design recommendations

• Decision makers say the following about the tax implication information provided:

• Technical information was understandable by the lay person.

• All potential issues were addressed.

• If a tax problem resulted from the decision, the Corporate Tax Director came up with alternatives that minimized the problem and supported the business need.

• Any prediction of a tax problem (or problem avoidance) turned out to be true.

• The information was received in time to be useful.

Productive and motivated employees (20%)

• Guidance

• Priorities

• Expectations

• Feedback

• Training

• Staffing

• Rewards

• Recognition

• The Controller is satisfied that:

• All employees have written performance standards.

• All employees know how they’re doing compared with their standards.

• All employees are meeting their performance standards or a performance improvement plan is in place.

• All employees receive at least 1 interim review/year.

• All employees receive an annual written performance appraisal.

• A reward and recognition system is in place and is being used.

• Salary increases are differentiated based on performance.

• Employees surveyed say:

• They understand the Company’s direction, department goals and their role in achieving these goals.

• They understand specifically what their supervisor expects of them.

• They understand how well they are performing and where they need to improve.

• Their performance appraisal accurately reflects their performance.

• They have the skills and knowledge they need to do their jobs, or a plan to obtain them.

• Their good performances are acknowledged and appreciated.

Favorable audit and appeal results (15%) • Controller is satisfied that:

• The settlements received by the Company are equal to or better than those received by other organizations for the same issues.

• No material surprises occurred during the audit or review that could have been foreseen by the Director.

• All the risks of the problem were analyzed and the solutions offered were the best ideas anyone could think of.

Industry association tax positions that are favorable to the company (10%) • Controller says:

• The Director accurately predicted the impacts on the Company and the industry.

• Industry association’s final position is close to the company’s ideal position, or industry association moved a significant distance from its original position.

Corporate Tax Director