Industry: Telecommunications

Function: Accounting & Finance

Value-Added Results	Performance Standards
Accurate payroll database
• Employee payroll checks	• 90%—95% perfect payroll checks on the 15th and last day of the month.
• Completed payroll changes	• All payroll changes are made by the next payroll.
• Transmitted payroll data	• Payroll data is transmitted 4 business days prior to pay day.
• Employee payroll information to HR	• Employee information is received by HR by the agreed-upon deadline.
Monthly reports and reconciliations
• Payroll variance	• 95% accuracy, completed by the first business day of the following month.
• Payroll account reconciliation	• 85% accuracy, completed by the 20th day of the following month.
• Check reconciliation	• 85% accuracy, completed by the 15th day of the following month.
• FTE/Sick reconciliation	• 100% accuracy, completed by the 20th day of the following month.
• JE entries	• 95% accuracy, completed by the last day of the current month.
• Posting payroll	• 95% accuracy, completed by the last day of the current month.
Gelco adjustments	• 90% are completed within 1 week of receipt.
Yearly reports
• 401(k) audit reports	• 80% accuracy, completed by audit schedule.
• Budget reports	• 80% accuracy, completed by budget schedule.
• Year-end audit reports	• 90% accuracy, completed by audit schedule.
Vendor changes	• 90% accuracy, completed within 24 hours of receipt.
Quarterly reports
• L&I	• 95% accuracy, completed by the last business day of the following month.
• United Way	• 95% accuracy, completed by the first week after the quarter closes.

Customer Diagram: Accounting Assistant–Payroll