Title: Engineer (WORD version ) (Customer diagram)

Industry: Utilities

Function: Engineering

Value-Added Results/Weights
Performance Standards
Designs for capital improvements and operations changes (30%)

• Survey results

• Company, state, district and plant/distribution management are satisfied that:

• The cost estimate is sufficiently itemized.

• There is backup documentation for all cost estimates.

• There is consistency across design documents.

• The design looks like it will solve the problem or meet the need.

• The design doesn’t cause new problems while solving the original problem.

• Regulatory personnel are satisfied that the design meets regulatory requirements.

• Actual results match the expected results or solve the problem.

• No more than 3% cost overruns due to inaccurate quantities.

• No design changes are required during construction due to conditions that were overlooked.

• The design’s completed by agreed-upon deadline.

Completed projects (25%) • The project is constructed according to the design.

• Unexpected conditions are successfully worked around.

• Local personnel are able to use the new equipment as constructed.

• No more than ±5% variance from contract cost.

• Project is completed by agreed-upon deadline.

Recommendations to improve operations or solve problems (20%)

• Engineering studies

• Management is satisfied that:

• The recommendation will solve the problem.

• The cost data is detailed enough to make a go/no-go decision.

• Regulatory agency or Engineering Manager agree that recommendation complies with regulations.

• Exceeds = Engineer initiates an innovative original solution which is agreed to.

• Recommendations are made by agreed-upon deadline.

Budget management (20%)

• Status reports

• Budget report is submitted by the fifteenth day of month.

• Engineer is able to answer questions about project financial status at any time.

Compliance with safety regulations (5%) • No more than 2 OSHA visits/year.

• No OSHA fines.

• No insurance rate changes due to safety violations.

• Employees are trained on new regulations by agreed-upon deadline.

 

Customer Diagram: Engineer